FAQ

What is the minimum order?

Our minimum order amount is $250.00 CAD.

Can I split a case?

Sorry no, we do not split cases. Most of our cases have 10-12 items. Please see the exact sizes in each of the specific product descriptions.

Do you offer free shipping?

We do offer free shipping in Canada for orders of $450.00 CAD or more before tax. Please also read our shipping page.

What payment methods do you offer?

We offer net 30 terms to our repeat wholesale customers. First time buyers must pay the invoice in advance of delivery.  We prefer payment by e-transfer (to erica@hummingbirdchocolate.com) or direct deposit. You may also pay by credit card on the website or mail us a cheque.

What about allergens?

Our chocolate is processed in a facility that uses peanuts, tree nuts, and milk.
All products are soy-free and gluten-free and some are dairy free. Please refer to the nutrition facts panels in each of the specific product descriptions.

Is your chocolate certified organic?

It is not, but most of the ingredients that we use are certified organic including cacao, cane sugar and cocoa butter. 

Is your chocolate vegan?

We offer a wide selection of vegan products including all of our dark chocolate bars. For more information please see the ‘Product Details’ on each product page.

How should I store the chocolate?

Store between 10˚C - 22˚C. Keep away from heat and keep out of direct sun. Please also read about our summer shipping procedures.

Does your chocolate contain Lead and/or Cadmium

Most chocolate does contain at least trace amounts of these naturally occurring metals.  We do have our chocolate tested regularly and the results have shown levels well below the standards set by California.  Please reach out if you require more details.

Can I speak to a human?

Yes! We're always happy to connect personally with our partners! Our wholesale department is available during normal business hours Mondays-Fridays by email and phone.

wholesale@hummingbirdchocolate.com
613-801-0357 ext.4